<p><strong>The Individual</strong></p> <p>• A target driven enthusiastic individual with a positive attitude</p> <p>• Min One year experience</p> <p>• Task oriented and highly committed to dead lines</p> <p>• Excellent communication skills in English</p> <p>• Should possess good leadership, motivating technical skills</p> <p><strong>Job Role</strong><br/> Represent their Business Stream(s) within IT</p> <p> A good understanding of related development projects underway and their likely impact upon business services</p> <p> Responsible to continuously monitor service performance and liaise regularly with technical teams</p> <p> Should ensure that required service level agreements and support processes are properly in place</p> <p> Expected to manage multi-disciplined problem investigation and resolution</p> <p> Developing and maintaining ITIL Service Management processes and procedures<br/> Strategies and campaigns<br/> <br/> <strong>Personal Attributes and skills</strong><br/> • Good Communication Skills<br/> • Ability to work as a team</p> <p>Those interested and meet requirements:</p> <p>Please mail us your resumes stating the position applied for in the subject field to "jobs@jobs4u.lk" Or</p> <p>Chat us with WhatsApp through 0712445447 for more details.</p> <p>Like us on Facebookhttps://www.facebook.com/jobs4u.lk for instant job updates and live chat Assistance</p> <p>Connect with us on LinkedIn https://lk.linkedin.com/in/jobs4u-career-services-84477130</p>