Assistant Manager Branch Operations

Job Profile

• Ensure adherence to all standardized operational procedures as per Operations Manuals
• Maintain accuracy in account opening documentation
• Ensure that customer verification is as per Central Bank and Operational regulations
• Coordinate day to day operational issues in the branch with the relevant support departments
• Handle the supervisory role of the branch when required (with prior approval)

Special Skills

• Excellent communication and customer service skills
• Conversant in Banking operations
• Knowledge in KYC and Anti Money laundering laws

Experience & Qualifications

• Minimum of 5 years experience in a Bank with 2 years in Branch Operations
• Willingness to work in outstation branches is mandatory
• A full/part qualification in Banking /CIMA/CIM/ACCA/ACA or completion of 2 years of a 3 year Degree Programme from a recognised University.