Network Engineer

About PEARSON

Pearson is the world’s leading learning company, with 40,000 employees in more than 80 countries working to help people of all ages to make measurable progress in their lives through learning. With revenues over €5.2 billion in 2013 we provide learning materials, technologies, assessments and services to teachers and students in order to help people everywhere aim higher and fulﬁll their true potential. We put the learner at the center of everything we do.

We at Pearson Lanka, a core part of Pearson's global Learning Technologies team. We build and manage some of the industry leading cloud based learning platforms that serve millions of students across the world. Over the years, we have built a strong Agile Development team, and we are now looking to expand aggressively over the next 12 months.The industry leading cloud-based technology platforms of Pearson help educate more than 30 million students across the globe.

The 360+ strong engineering team based out of the Colombo office works dedicatedly to service Pearson technology companies located in North America, Europe and Australia.

At Pearson, we aim to be the best company to work for in the world. It is part of our philosophy to provide benefits, profit share plans, development opportunities and a culture that beats anywhere else. If you are 'always learning', and have a passion for technology and creativity, send in your resume and join our exciting engineering culture.

Network Engineer

The Network Engineer is primarily responsible for managing all aspects of configuring, monitoring, maintaining, and troubleshooting the production routers, switches, firewalls and handling requests and problem escalations from Service Desk and other departments. Secondarily, the incumbent will be responsible for escalation training of other groups. The engineer determines the severity of issues (triage), prioritizes issues, performs diagnosis of system and software components to identify root cause, and takes action or recommends corrective action for resolution.

The engineer will work with other systems and database administrators, software engineers/QA, technical product managers and vendors to clearly state problems, troubleshoot, diagnose and/or resolve complex technical issues.

DUTIES AND RESPONSIBILITIES

Primary escalation point for network troubleshooting for US after-hours times
Develop network engineering solutions
Prepare technical reports, test cases, client presentations, design documentation, and manuals
Troubleshoot, remediate or escalate any networking issues encountered
Perform configuration and maintenance on routers, switches, firewalls and load balancers
Monitor and maintain corporate and production networks
Respond to alerts from monitoring systems in a timely manner
Monitor, maintain and troubleshoot wireless networks and wireless connectivity
Monitor, maintain and troubleshoot client VPN connections
Build network cables as needed and manage office cabling infrastructure
Perform installation and configurations of Cisco, Juniper, F5, Check Point, Cisco ASA, network and security hardware and software
Developing network test cases and performing tests (5yrs)
Demonstrated infrastructure design, configuration, test and troubleshooting ability
Experience in managing and supporting CISCO , Juniper, Fortigate devices
Provide guidance in the setup, design and administration of Network infrastructure
Negotiate and maintain relationships with hardware and software vendors
Collaborate with coworkers both in person and remotely (use of collaboration tools such as wenex, Google hangout & IRC)

CHALLENGES

Ability to articulate solutions to such diverse constituencies as project managers, clients, business stakeholders and engineers, and to coordinate (with both project management and engineering) major systems events such as application upgrades, launches, load tests and deployments.
Participate in 24x7 on-call support.
24x7 Availability in case of emergencies.
Working with counterparts in other global teams.
Ability to learn and absorb new technologies and skills faster

KNOWLEDGE, SKILLS AND ABILITIES

Technical skills

Cisco IOS version 12 or higher (5yrs)
Cisco routers & switches 2600, 3800, 3900,3560,6500 and 7200 series
Routing protocols including EIGRP, OSPF; some BGP is a plus
Routing protocols including EIGRP, OSPF; some BGP is a plus
VPNs, including Cisco VPN client and IPSEC tunnels
Wireless LAN’s, wireless access points, and wireless NICs
TCP/IP communication protocols specifically FTP, SSH, Telnet, SMTP, TFTP, HTTP, HTTPS
Firewall and network security solutions: Check Point, Cisco ASA, IDS, IPS, Filtering, Radius, VPN, Riverbed Steelhead
Deep understanding of network management tools
Experience with scripting in Python or bash
Familiarity with the Linux shell

Other Skills

Should have very good verbal & written communication skills.
Should be able to work independently with minimum supervision from onsite locations.
Should be willing to work on extended and irregular hours when required.
Strong self-starter, motivated to help TEAM in their deliverables
Should be able to carry out expected tasks without supervision
Ability to handle multiple concurrent tasks
Right attitude, a passion for customer service, communication skills (written and verbal), and interpersonal skills
Excellent analytical and problem-solving skills
Ability to make sound decisions in critical situations
Ability to work efficiently in a fast paced environment
Experience with security best practices and remediation.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Computer Science, IT, IS, or Electrical Engineering.

Certifications

• CCNA/CCNP

• JNCIA/JNCIS

Please use the following link and submit your resume http://pearsonlankavacancies.peopleshr.com/