Receptionist cum Telephone Operator

Our client is a leading Private University with a clear vision of empowering the future leaders of Sri Lanka as well as of other nations in the region with knowledge, skills and industry exposure. They are looking for a Receptionist cum Telephone Operator

Responsibilities :
- Answer telephone calls with a friendly tone of voice and keep high level of respect and a positive attitude. 
- Responsible to ensure that all phone calls are answered within 3 rings.
- Maintain a current record of changes in office and personnel contacts, in order to route incoming calls to the appropriate person.
- Attend to all Customers’ requests promptly and ensure that the Customers have well received the messages with full information.
- Ensure good knowledge of in house courses, especially all the information related to partner Universities in overseas.  
- Ensure the reception area is perfectly tidy at all times.
- Liaise with the Marketing Department to ensure consistency in promoting corporate image. 
- Carry out other administrative tasks assigned by the management. 

Requirements:
- A young & dynamic female with sound track record of secondary education. 
- Strong Communication Skills in English Language.
- Ability to speak in Tamil Language would be an advantage.
- Excellent Telephone Etiquette & Customer Care.
- Age should be below 28 years. 
- 1-2 years’ experience in the same position would be an advantage.