Sales Operations Assistant - Colombo 05
- Ensure high levels of customer satisfaction through excellent sales service.
- Handle social media and email inquiries
- To provide accurate information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
- Prepare agreements according to clients' details.
- Maintain customer database
- Preparation of Sales Related Documents.
- Proofreading and checking the Sales Related Documentations.
- Required Documents Collection (follow-up with particular customers & and get the documents via courier/by visit/customer’s office visit).
- Agreements signing and sales finalizing tasks (by visit/by online/by call).
- Delivery Marketing Materials to the Colombo suburbs areas and arrange couriers to outstation areas.
- Maintain reports related to Administration tasks of the sales team.
- Coordinate with customers and with sales account managers to finalize the documentation within the deadlines.
- Training of products to the dealers and users.
- Bank visit for cheque deposits.
- Visit the secretariat office at the request of the admin department.