Team Leader / Senior Executive (Call Canter Quality Assurance)

Team Leader Call Centre - Minimum of 3 years experience in a call center. Prior experience in managing the team of 10-15 agents. Willingness to work flexible hours, including weekends and evenings, if required. Senior Executive Call Canter Quality Assurance - Minimum of 2 years experience in call center in similar capacity. Hands on experience in Monitoring & evaluating call Quality. Willingness to work flexible hours, including weekends and evenings, if required.