Telemarketing Manager
Job Summary:
We are seeking an experienced Telemarketing Manager to lead our telemarketing team. The ideal candidate will have a proven track record in telemarketing, excellent leadership skills, and the ability to drive sales through effective communication and strategy development.
Experience Level: 5+ years
Key Responsibilities:
- Develop and implement telemarketing strategies to achieve sales targets.
- Manage and mentor a team of telemarketers, providing training and support to enhance performance.
- Monitor and analyze team performance metrics to identify areas for improvement.
- Collaborate with the marketing team to create effective scripts and promotional materials.
- Conduct regular team meetings to discuss goals, challenges, and successes.
- Ensure compliance with industry regulations and company policies.
- Prepare reports on telemarketing activities and present findings to senior management.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in telemarketing or sales, with at least 2 years in a managerial role.
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Proficient in CRM software and telemarketing tools.
- Ability to analyze data and make informed decisions.
- Strong organizational and multitasking abilities.
Benefits:
- Salary:LKR 250,000 (Probation), LKR 300,000 (permanent)
- Meal Allowance
- Additional company benefits upon regularization
- Performance based incentives upon regularization